Delivering a superior customer experience means more than just chatbots or call centers. Today’s insurers need real-time, personalized interactions, which require flexible, data-driven systems. Discover how EIS empowers customer-centric experiences with innovative technology.
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Inflection Point 2019: 8 Tech Essentials Digital Insurers Can’t Do Without (Part 2)
Inflection Point 2019: 8 Tech Essentials Digital Insurers Can’t Do Without (Part 2)
The Intersection Jan 31, 2019
In 2019, some insurers will make the fundamental technology pivot toward supporting new platform-based business models and retool to compete in the experience-driven digital economy, with its new and evolving B2B and B2C ecosystems. In this two-part blog series, EIS Group’s Brad Worth outlines eight essential next-generation platform elements insurers will need.