Delivering a superior customer experience means more than just chatbots or call centers. Today’s insurers need real-time, personalized interactions, which require flexible, data-driven systems. Discover how EIS empowers customer-centric experiences with innovative technology.
News & Articles
Breaking down siloes to improve the insurance customer experience
Breaking down siloes to improve the insurance customer experience
Insurance Business | November 24th, 2021
The key goal of all insurers is to improve the customer experience. No longer is insurance a siloed shopping experience, so neither can insurance core systems be, explains Anthony Grosso.