Although comparing one system’s features to another is important, it’s always best to focus on outcomes — in other words, what you’re trying to achieve.
Many insurers are no longer willing to assume the risks of a “big bang” upgrade or a multi-year implementation of a new policy administration system.
Today’s customer expects a fluid, consistent experience even as they jump from laptop to mobile or live agent, never having to think about the engagement’s inner workings.
We provide an evaluation checklist that summarizes the six outcomes life insurers are prioritizing and the underlying functionality that a core system must provide to support them.
