When Insurtech Meets Coretech, the Customer Wins
Insurtech + Coretech = Winning Combo for Benefits Insurers? Is it a smart strategy, or just another shiny object?
Customer experience depends on knowing the customer and acting like it.
But…how exactly do you go about that?
What technology and data platforms should you use to make it possible?
There’s no shortage of shiny-new-object insurtechs, but with the rate at which many of them are closing, are they worth hanging your customer experience hat on?
Truth is, very few insurtechs are legitimately standalone, and the vast majority run on top of your core technology… so as good as an insurtech might be, it’s only as good as the core system that’s feeding it.
The problem for most benefits insurers, though, is that their core systems are made for the insurance model of 10 years ago… when customer experience was heavily dependent on external brokers and not individual mobile devices.
So… how do you solve that problem?
What core technology can you use WITH your insurtechs of choice to truly dominate the benefits market? Download our guide to see!