EIS Uses Microsoft Bot Framework to Deliver AI to Insurers

Microsoft Financial Services May 10, 2017

Today, EIS Group announced that the EIS® Digital Experience Platform™ (DXP™) has integrated with and is using Microsoft Bot Framework to deliver intelligent assistant and other artificial intelligence (AI) services to insurers that augment the skills of customer service agents and enhance direct to consumer interactions to improve the quality, speed and cost-effectiveness of customer engagement.