Delivering a superior customer experience means more than just chatbots or call centers. Today’s insurers need real-time, personalized interactions, which require flexible, data-driven systems. Discover how EIS empowers customer-centric experiences with innovative technology.
News & Articles
2021 Predictions: Personalisation will drive change in insurance
2021 Predictions: Personalisation will drive change in insurance
Continuity, Insurance & Risk Jan 5, 2021
In 2021, insurers will continue to evolve their offerings related to personalized insurance products, and usage-based insurance will be a crucial element in this effort, explains EIS’ Brad Worth.