Delivering a superior customer experience means more than just chatbots or call centers. Today’s insurers need real-time, personalized interactions, which require flexible, data-driven systems. Discover how EIS empowers customer-centric experiences with innovative technology.
Press Releases
EIS Releases ‘Top Insurance Trend Predictions & Imperatives for 2025’
Read EIS’s 2025 insurance industry forecast, featuring trends, challenges, and imperatives that will shape the sector in the coming year.
3 Reasons Why Being Policy-Centric is a Customer Disservice
To be clear: focusing on policy sales is not a bad thing. However, when the policy is placed above the customer (whether in business priorities or...
4 Major Inefficiencies Caused by Traditional Insurance Core Systems
Insurers might hesitate to transform their tech stacks if they think they’re “doing fine, more or less” with their current legacy or modern legacy...
4 Questions Every Insurer Should Ask Their CIO
Technology is changing everything these days, and CEOs and CIOs are facing some big decisions. Any insurer hoping to succeed in this rapidly...
Event-Driven Insurance Technology = Better Claims Handling & Better Benefits Insurance
A recent LIMRA survey found plenty of enthusiasm for digital transformation among benefits insurers, especially about improving customer...
EIS and AbsenceSoft Partner to Enhance Disability and Absence Management for the Group Benefits Market
Leading SaaS core platform provider to the US Group Benefits Market, EIS, has today announced the integration of market-leading absence management solution, AbsenceSoft, into its growing cloud-native ecosystem of best-in-class insurtech partners.
APIs vs. EDIs: Which Are Better For Ambitious Insurers?
Seamless integration that enables uninterrupted data fluidity — and empowers the ecosystem approach so many group benefits insurers want to enable...
Celent Names EIS Claims Solutions Technology Standouts
For EIS, excellence in claims processing, risk assessment, administration, and resolution is key to our mission of supporting digitally driven,...
Insurers: Protect Customer Data Privacy With EIS Suite
Data is an invaluable commodity in today’s tech-centric world — and many insurance customers know it. They expect the carriers they do business with...
How the CrowdStrike Outage Illustrates Insurers’ Need for Resilience
System outages, data breaches, internet service interruptions, oh my: Anyone following tech news hears about these events regularly. (And maybe you...
Why MACH’s 4 Components Win in Protection Insurance
In the not-so-distant past, protection insurance could afford to be a fairly sleepy industry. Important things were happening, but group protection...
To Cloud or Not To Cloud? That is the Question.
Because operating on the cloud promises more efficiency and faster business processes, it’s something many companies are running to. When you...
Static vs Agile Tech: Staying Ahead of Protection’s Rapid Changes
Changes in protection insurance are occurring faster than ever before. Industry curveballs happen all the time. New regulations, acquisitions that...
BCIC Launches the Caribbean’s First Omnichannel Insurance Ecosystem on EIS SaaS Platform
Leading Caribbean general insurance provider, British Caribbean Insurance Company (BCIC) has today announced the launch of its omnichannel insurance ecosystem built on the EIS cloud-native SaaS platform and implemented by EY. The EIS SaaS platform will accelerate speed to market, drive efficiency, and place the customer at the heart of the business.
AI Fatigue vs AI Enthusiasm: Real-World Impacts on Claims Processing
We’re all tired of the “experts” talking about artificial intelligence (AI) by now. Yes, we get it: it’s changing the world, revolutionizing work as...
The Smart, Automated Way to Reduce P&C Loss Adjustment Expenses: How One Insurer Did It
The insurers who are going to make it in the price-competitive, high-churn world of P&C insurance are those who are attacking their cost...
3 Tech Capabilities for Protection Insurers to Achieve Their Full Potential
There’s a growing capability gap between truly modern coretech and “modern” legacy platforms, driving a corresponding success gap between insurers...
The Devil is in the (Data) Details: Unleashing Future-Proof Insurance via Customer-Centric Data Management
As insurers become more technologically advanced, truly good data management stands out as the thing that can make or break a digital transformation...
Tokio Marine & Nichido Fire’s Triumph: A Wild Success Story in Claims Revolution
In the fast-paced world of property and casualty (P&C) insurance, Tokio Marine & Nichido Fire, one of Japan’s largest carriers, has set a...
New Product Alert! ClaimSmart Launches a New Era of Data-Driven Claims Efficiency & Personalization with AI and ML
Earlier today, we made an exciting announcement about the set of solutions we offer insurers looking to stop claims leakage and provide a...