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CSAA Insurance Group Selects EIS Group’s Digital Experience Platform
EIS Group, a core and digital platform provider for insurers, today announced that CSAA Insurance Group, a AAA insurer, has selected the EIS® Digital Experience Platform™ (EIS DXP™) to support customer interaction and engagement and extend the insurer’s successful...
Customer expectations have big implications for insurers
Customer expectations have big implications for insurers The Record Jan 17, 2018 The digitization of the everyday has lifted customer expectations and created specific digital strategy and technology implications for insurers, explains EIS Group’s CTO Mike Dwyer....
Perfect customer experience with persona-based engagement
Perfect customer experience with persona-based engagement Property Casualty 360 Jan 12, 2018 Personas allow insurers to do something personal and differentiating for those coming across their interactions channels. EIS Group’s Fazi Zand describes why personas are the...
The Modern Insurer
The Modern Insurer The Record Jan 11, 2018 Insurers are leveraging new technologies to gain insights from their data and transform their business for the digital age. EIS Group has leveraged Microsoft Azure’s language understanding (LUIS) and Bot Framework services to...
Reinventing Consumer Expectations
Reinventing Consumer Expectations The Record Jan 11, 2018 EIS Group’s Fazi Zand explains why improving customer experience is a top benefit of AI for insurers. As AI takes a central role in consumers’ lives, insurers are seeing opportunities to provide differentiating...
How Mass Personalization Will Open the Small Business Benefits Market
How Mass Personalization Will Open the Small Business Benefits Market ITA Pro Dec 13, 2017 Looked at through a marketing lens, your personal truth is that you are a demographic of one. And anyone who can grasp that and understands your needs and preferences will...
Tower seeks to leave rivals in the dust with tailored digital insurance model
Tower seeks to leave rivals in the dust with tailored digital insurance model National Business Review Nov 15, 2017 Chief executive Richard Harding says New Zealand-based Tower Insurance is transforming into a “digital challenger” offering customers more tailored...
Insurer exploration of artificial intelligence accelerating: InsurTechTO speaker
Insurer exploration of artificial intelligence accelerating: InsurTechTO speaker Canadian Underwriter Nov 7, 2017 It is still “early days” for most insurers in Canada when it comes to employing artificial intelligence (AI), but exploration and use of the techniques...
The software revolution laps the insurance shore
The software revolution laps the insurance shore Property Casualty 360 Oct 31, 2017 Nobody wants to be caught holding stone chisels in a digital world. Keven Lincoln from EIS Group explains how insurers can respond to market disruption and quicken the pace of...
EIS Group Names Silicon Valley Veteran Ken Coleman to Board of Directors
EIS Group, a core and digital platform provider for insurers, today announced the appointment of technology pioneer Ken Coleman to the board of directors. Coleman serves as a special advisor to venture capital firm Andreessen and Horowitz, is a member of the board of...
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