Modern insurance experiences & products require modern technology to back them up. As the foundation of EIS Suite™, EIS Platform™ is based on leading MACH architecture and enables all the real-time connections and data-sharing required to launch insurance into the future, all while keeping security and compliance measures in check.
Built on open, event-driven, and real-time-responsive SaaS architecture, EIS Platform (the heart of EIS Suite) enables complete control of critical insurance processes across all lines of business. This boosts efficiency and improves product offers without sacrificing customer-centricity. The platform integrates easily with all major cloud deployments, databases, and coretech (whether EIS or third-party) solutions.
Beyond that, our platform enables the items below with its superior architecture via:
Following MACH principles, with EIS you get a future-proof architecture with microservices, that’s API-first, cloud-native, and provides you the option of a headless front-end user experience.
EIS DXP®, our API middleware, manages the interfaces between frontend applications and backend microservices, managing information sharing and security.
Much of EIS Platform comes pre-configured, but is still open to adjustment depending on business needs. Our configuration tooling makes it easy for even non-coders to make changes, increasing agility and self-sufficiency.
Powered by OpenL and bridging the gap between business requirements and software deployments, EIS Platform gives you a one-click deployment of business rules.
EIS Platform tracks all user activity in our suite of products, giving you an incredible tool for auditing, security, and compliance purposes.
Since best-in-class data security is a must for all insurers, EIS Platform deploys multiple practices to ensure nothing bad happens.
EIS Suite is built differently from the insurance technology models of yester-year. Instead of centering data and records around policies sold, the data and architecture are centered around the customer, with billing, policy, and claims acting as seamless supporting characters.
Our customer-centric, event-driven, open, and API-rich architecture enables the kind of efficiency and personalization modern legacy systems just can’t offer… let alone deploy quickly. With EIS, you’ll be set up for decades of future-proof business operations.
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EIS Platform provides insurers the pre-made components necessary to create responsive UI for every user persona. Develop critical applications and components for insurance products without getting bogged down in coding, and accelerate time-to-market while strengthening customer satisfaction.
This EIS Platform component enables both business and technical users to build and manage workflows for key business processes. Create event-driven workflows that allow you to make informed decisions, and use the drag-and-drop interface to manage and adjust processes.
Put operational data to work like never before, generating comprehensive, insight-rich reports based on relevant parameters. Business Activity Monitoring tracks all user activity in EIS Suite, and stores it in records that can be used for effective reporting.
From that data, you can deploy one of our more than 80 pre-built report templates, or export that data to third-party analytics solutions.
Beyond the built in data and analytics EIS Suite provides, this platform enhancement lets you dive even deeper into data to make the smartest decisions to move your business forward. Ultra-fast data refresh rates, snapshot data, and raw analytics data give you dynamic, nuanced insights into the evolving insurance market, customer behavior, and customer expectations.
“We’re on a mission to transform our business into a world-class digital insurer, and to disrupt the insurance industry. The flexible EIS platform will help us leapfrog the competition by providing a tech enabled customer experience, tailored propositions and attractive pricing. Our strategic partnership with EIS is an exciting and significant milestone on our digital transformation journey.”
David McMillan, CEO of esure
Every day, ambitious insurers are using EIS Platform to differentiate themselves and gain more market share. Because of the innovation and agile working environment our platform enables, insurers can now do things that were impossible for them 10 years ago.
Build fully or partially automated workflows with clearly defined sequences of tasks on EIS Platform. They’re triggered the moment a customer or agent reports a claim — or the instant a data change is picked up from one of your internal or external data sources. The system also ensures data is readily accessible to personnel and tools that need it while remaining secure and private per regional regulations.
Together with CustomerCore™, EIS Platform gives insurers a clear window into customer needs and can enable custom automation. The open architecture allows access to third-party data sources, that, for example, inform carriers of major life events (marriages, home purchases, etc.) before the customer does. Insurance providers can then create workflows to generate relevant upsell and cross-sell offers, strengthening trust and loyalty.
EIS Platform Overview
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