Achieving Next-Gen Transformation with Insurance Innovators
Rightly or wrongly, the insurance industry has long been accused of being slow to innovate.
But when faced with truly disruptive forces — from the rise of AI to new risks — insurers need to prove the naysayers wrong and drive innovation, from the ground up.
In this webinar with Insurance Innovators, we spoke with David Gagne (CIO) of Desjardins, Rose Hall (SVP, Head of Innovation, Americas) of AXA, and Benjamin Atkinson (Director Innovation & Value Management) of CNA. Our own Philippe Lafreniere was also part of the panel.
What followed was a fascinating discussion on why insurers are innovating, to the practicality of it… including topics like generative AI, automating data-driven decision making, and improving customer experience.