Delivering a superior customer experience means more than just chatbots or call centers. Today’s insurers need real-time, personalized interactions, which require flexible, data-driven systems. Discover how EIS empowers customer-centric experiences with innovative technology.
About Endava
WE HELP YOU MAKE A DIFFERENCE
Through industry knowledge, technical excellence, and an innovative approach, we build strong partnerships with our customers investing experience, time and our reputation to deliver excellent outcomes across the whole insurance value chain. Having a “benefits felt” mindset, we involve teams across the organisation in the business transformation, leading to a faster and more effective adoption process, ultimately helping your business quickly respond to internal and external customer demands, and overcome the inertia of legacy systems.
Our end-to-end services mean:
- We strive to understand your business to develop and execute a digital and UX strategy that truly engages your customers.
- You benefit from the insight of IT and industry experts who have typically worked within the Insurance industry for over 25 years and have the experience and tools to help transform your business.
- You can begin leveraging analytics data to drive in-depth insight into risk profiling and customer behaviour, focusing on highly competitive and targeted insurance products/campaigns.
Together, we lead your business’ transformation into a more agile organisation across your entire infrastructure, application development, management, testing, and service desk capabilities. Through a long-term strategic partnership, focused on value delivered right into your business, we enable a “continuous improvement” engagement model focused on quality, productivity and innovation.
Endava has 11,001 employees, as of March 31, 2022, located close to client locations in Australia, Austria, Canada, Denmark, Germany, Ireland, Netherlands, Singapore, Switzerland, United Kingdom, United States and nearshore delivery centres in the European Union: Bulgaria, Croatia, Romania and Slovenia; Central European Countries: Bosnia & Herzegovina, Moldova, North Macedonia and Serbia; Latina America: Argentina, Colombia, Mexico, Uruguay and Venezuela. It is listed on the NYSE (DAVA).
“This exciting partnership will empower insurers to harness EIS’ products to provide a quicker path to digital transformation and distribution while also optimising the customer experience. EIS’ core and digital solutions foster innovation by leveraging a digital ecosystem, and Endava’s unparalleled experience of delivering transformation programmes to General Insurance and the London Market makes this partnership a force to be reckoned with.”
– Kevin Crawford, Global Head of Insurance