by Dustin Marson | Apr 15, 2025 | Uncategorized
Most of the noise around digital transformation in insurance focuses on replatforming legacy systems, but that’s not the route these two insurers took. Pacific Life and Wellfleet both launched new group benefits businesses as greenfield projects, from the ground up. ...
by Dustin Marson | Apr 4, 2025 | Uncategorized
Insurance companies are working to catch up with the times, and they’re facing a big question: How do you stay agile in a market where customer expectations, regulations, and risks shift faster than ever? The answer lies in technology built for change: flexible,...
by Dustin Marson | Mar 25, 2025 | Uncategorized
The Broker’s Dilemma: Why Aren’t More Carriers Stepping Up Their Game? In today’s voluntary benefits market, brokers aren’t just simple matchmakers between carriers and employers. They’re expected to be trusted advisors, strategists, and tech-savvy problem-solvers to...
by Dustin Marson | Mar 12, 2025 | Uncategorized
The insurance industry has spent decades chasing the holy grail of customer-centricity. But let’s be real — without unified, accessible, and actionable customer data, true customer-centricity like today’s leading tech giants can provide (Netflix, Amazon, etc.) is...
by Dustin Marson | Feb 25, 2025 | Uncategorized
Let’s face it: leave management isn’t exactly the most glamorous part of insurance operations. But it’s a quiet powerhouse that can make or break employee satisfaction, HR efficiency, and compliance success. The AbsenceSoft 2025 State of Leave and Accommodations...