by Dustin Marson | Jan 14, 2025 | Uncategorized
When Wellfleet Insurance, a seasoned player in health and accident benefit plans, decided to enter the voluntary benefits market, the challenge was clear: stand out, or risk blending into the noise of competitors. Their vision? Build a benefits platform that... by Dustin Marson | Jan 8, 2025 | Uncategorized
No two insurers’ digital transformations are ever exactly alike. That said, when ambitious insurers complete successful transformations, they do tend to have some things in common. The expert panelists at “Designing for a Successful Transformation,” co-sponsored by... by | Dec 20, 2024 | Uncategorized
What 2025 Means for Insurers Who Want to Lead, Not Lag Insurance isn’t just adapting — it’s transforming. In 2025, an industry known for steady, cautious evolution will take giant leaps, embracing innovative technology, responding to market shifts, and reshaping the... by | Dec 18, 2024 | Uncategorized
First of all, having data isn’t the problem. There’s no way to be an insurance provider without collecting lots of data. Instead, insurers need to ask: “Is this data fluid and easily accessed?” and “Is my data supporting insights that help improve customer... by | Dec 3, 2024 | Uncategorized
At EIS, we’re always talking about how important it is for insurers to offer outstanding customer experiences. Because, truth be told, today’s customers deserve more than outdated policies and friction-filled experiences. Creating rich experiences depends on... by | Nov 19, 2024 | Uncategorized
To be clear: focusing on policy sales is not a bad thing. However, when the policy is placed above the customer (whether in business priorities or in technology structure), things can start to go awry… The problem is when carriers prioritize maximizing policy sales... 
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