by | Jun 12, 2024 | Uncategorized
We’re all tired of the “experts” talking about artificial intelligence (AI) by now. Yes, we get it: it’s changing the world, revolutionizing work as we know it. But there are genuine reasons for concern: sometimes AI hallucinates and states unreliable “facts.” Most of...
by | May 29, 2024 | Uncategorized
The insurers who are going to make it in the price-competitive, high-churn world of P&C insurance are those who are attacking their cost reduction, operational efficiencies, and better customer service strategies from multiple angles. And because claims are a...
by | May 7, 2024 | Uncategorized
There’s a growing capability gap between truly modern coretech and “modern” legacy platforms, driving a corresponding success gap between insurers who use either system. Despite their name, “modern” legacy platforms offer limited capabilities that don’t measure up to...
by | Apr 24, 2024 | Uncategorized
As insurers become more technologically advanced, truly good data management stands out as the thing that can make or break a digital transformation in terms of both better customer experience and operational efficiency. Using customer-centric (instead of...
by | Apr 11, 2024 | Uncategorized
In the fast-paced world of property and casualty (P&C) insurance, Tokio Marine & Nichido Fire, one of Japan’s largest carriers, has set a new standard in customer service and operational excellence for others in the industry to aspire to. With a commitment to...
by | Mar 26, 2024 | Uncategorized
Earlier today, we made an exciting announcement about the set of solutions we offer insurers looking to stop claims leakage and provide a personalized, real-time claims experience for all parties involved. ClaimSmartTM, reflective of our relentless pursuit of...
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