Delivering a superior customer experience means more than just chatbots or call centers. Today’s insurers need real-time, personalized interactions, which require flexible, data-driven systems. Discover how EIS empowers customer-centric experiences with innovative technology.
Technology Partner
Microsoft Azure
About Microsoft Azure
Microsoft Azure is a growing collection of integrated cloud services that developers and IT professionals use to build, deploy, and manage applications through our global network of datacenters. With Azure, you get the freedom to build and deploy wherever you want, using the tools, applications, and frameworks of your choice.
Working with EIS
Microsoft partners with EIS as a Managed Partner within the Microsoft One Commercial Partner program. The partnership is focused on solutions within the Insurance industry including Employee Benefits and the Property & Casualty markets. EIS utilizes Azure for security, scalability, and rapid provisioning of infrastructure. EIS is also taking advantage of advanced services within Azure such as the Microsoft Bot Framework to deliver intelligent assistant and other artificial intelligence (AI) services to insurers that augment the skills of customer service agents and enhance direct to consumer interactions to improve the quality, speed and cost-effectiveness of customer engagement.
The Microsoft and EIS partnership enables our joint clients to embark on their digital insurance journey with confidence.
“We are pleased to be partnering with EIS to assist our joint insurance carrier clients in their digital transformation initiatives. The combination of EIS leading-edge multi-channel, multi-line platform of core and digital solutions, coupled with Microsoft’s Azure Cloud platform, enables carriers to accelerate innovation in their business. EIS is utilizing key Microsoft assets, such as the Microsoft Bot Framework, to enhance its fully digital and cloud-enabled solutions. Insurers can feel confident that EIS is taking full advantage of the Microsoft Azure cloud platform.”
– Jonathan Silverman, Director, World Wide Insurance Industry Solutions, Microsoft Corporation