This thought leadership paper from EIS explores why CPI hasn’t taken off the way it should, and more importantly, how to change that.
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Absence Management
Streamline absence management for insurers and employers with EIS
Most absence management solutions serve either insurers or HR teams — not both.
This is a problem, because choosing a solution that works for you still leaves your HR clients with a mountain of manual, error-prone work… Which means policyholders have a frustrating experience with both their leaves and their benefits claims.
To solve this, EIS partnered with AbsenceSoft to provide a purpose-built solution for both insurers and HR departments — putting you at the heart of the absence management ecosystem.
With AbsenceLink™, you can seamlessly connect and manage leave types, claims, and payments, and offer a cohesive experience for employers, employees, and your internal teams.
Why AbsenceLink?
Until now, managing state and federal leave regulations, filing claims, filling out paperwork, and monitoring absences has been a complex, work-intensive process for both insurers and employers.
With our AbsenceLink, EIS gives you and your clients an experience that improves claims processing time, decreases manual work, and gives everyone a more transparent, easier experience.
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Employee Self-Service
Empower employees with the information and self-service submission tools they need to be in the driver’s seat for their leaves. This improves stressful times for employees, removes manual work from the HR team, and provides you, the insurer, with direct access to the timely, accurate information you need to process claims quickly and accurately.
Manage All Leave Types, Seamlessly
When you need to stack company leave policies (like parental leave allowances and payments) on top of governmental policies, and cross-check everything with insurance policy terms for things like short-term disability, things can get complicated quickly.
With AbsenceLink, you can help employers manage:
- Bereavement
- Sick time
- PTO
- FMLA
- Short-term disability
- Long-term disability
- Maternal & parental leave
- Jury duty leave
- Military service leave
- Domestic violence leave
- And many more
Frictionless Claims Processing
Processing leaves-based claims is often an overly manual process, requiring information to change hands multiple times through endless back & forth. With AbsenceLink, your team can collect more accurate information, automate document requests and reminders, and consolidate all paperwork, saving hours of work and headaches.
Become an Unforgettable Benefits Partner
Other technology providers make claims processing and management easier for insurers, but they don’t include the experience of employees and HR leaders. This is a bad thing for insurers trying to be the best in their market.
By taking care of both you and your clients, you’ll provide better client outcomes, offer additional services they’ll thank you for, and make yourself an unforgettable partner, boosting client retention.
Real-world examples of AbsenceLink
By having a purpose-built solution that combines the best-of-breed for insurance process and absence management, insurers can make even the most complicated leaves easier for employees, HR teams, and claims departments.
Complicated Maternity Leave Management
If a pregnant employee needs to take employer-sponsored paid maternity leave paired with short-term disability due to pregnancy or birth complications — she likely won’t know how to properly categorize everything, which leave type to file first, or what the rules are around short-term disability claims. (Does she have to use up all her maternity leave, sick days, and PTO before a disability claim can kick in, for example?)
By connecting a best-of-breed employer solution like AbsenceSoft with EIS OneSuite™, she can request her absences based on her needs, and then workflows (automated and semi-automated) for her employer and her insurer kick in. Everything lines up with regulatory guidelines, and her claim for short-term disability is paid out correctly, putting her mind at ease and making the process easier for her HR team.
Managing Intermittent Leave
If an employee is diagnosed with cancer, he may need to use multiple leave types as he goes through his cancer recovery journey. Having access to effective and easy-to-understand leave management eases the burden of taking the time off he needs for things like doctor appointments and chemotherapy treatments.
If his employer has partnered with an insurer that uses AbsenceLink, both his employer and insurer will be able to process all of his information through the event-case claims architecture EIS offers. This means his leave time will be filed appropriately, and insurance claims will be paid out accurately and on time.
Happy HR teams & efficient claims
AbsenceLink
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