This EIS 2025 Outlook describes key developments and challenges expected to shape the insurance landscape in the coming year.
Explore how these trends impact operations, strategy, and customer engagement to stay competitive in 2025 and beyond.
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Census & Enrollment Intake
Streamline benefits admin with EIS Census & Enrollment Intake
Leave enrollment struggles behind and become more efficient than ever with EIS Census & Enrollment Intake. This PolicyCore® enhancement (which natively integrates with all of EIS Suite™) brings real-time accuracy and efficient processing to census data, keeping enrollment on the right track.
Why EIS Census & Enrollment Intake?
Group insurers still using modern legacy core systems find it hard to handle benefits enrollment with the delicate touch it needs. Outdated cores can’t efficiently collect essential census and enrollment data (from disparate sources, often in multiple file formats) due to poor integration capabilities.
This increases the risk of data processing mistakes that adversely affect downstream operations, including benefit election, new enrollments, coverage changes for existing group members, billing, and reporting. Carriers need a solution that can ingest, cleanse, validate, format, and process data effectively — one that uses file-based intake and also supports seamless API-based connections between enrollment data sources and the core.
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Enrollment Manager
Manage and customize connection profiles in EIS Census & Enrollment Intake to streamline the enrollment process no matter what external platforms and data sources your customers use. Enrollment Manager boosts efficiency, increases accuracy, and corrects data errors. Additionally, analytics functions let insurers examine enrollment performance KPIs and adjust strategies as needed.
Enrollment Intake Management
EIS Enrollment Intake Management ingests enrollment data as soon as it’s available in real-time or via file-based feeds. This ensures the process starts on the right foot.
Data Cleansing & Validation
Avoid duplicate records and data discrepancies (e.g., between new enrollment forms and existing records) with this key feature of EIS Census & Enrollment Intake. Cleansing, deduplicating, and validating enrollment data from all sources (and in all formats) guarantees alignment with policy and coverage thresholds.
Enrollment Record Processing
Increase the efficiency of enrollment and census data management with robust, near-real-time record processing. After enrollment data validation and alignment, EIS Census & Enrollment Intake updates census records accordingly for groups and individual members alike.
Product & Eligibility Rule Applications
EIS Census & Enrollment Intake leverages the same plan designs used during quoting and the sales process to streamline eligibility verification, reducing human error. Also, through airtight integration with benefit admin platforms, the solution can deliver sold plan designs, making the enrollment process more efficient while ensuring accurate information across all systems.
How do insurers use EIS Census & Enrollment Intake?
Our solution streamlines key enrollment and policy administration tasks with automated census data intake and processing from disparate sources at real-time or near-real-time speeds.
This helps employers ensure their employees can access the best possible benefits for their needs — and also allows for increasingly personalized benefit offers as employees reach milestone life events.
Boosting Enrollment
Clunky, confusing enrollment cycles frustrate employees. Sometimes, they respond to this by choosing a less-than-perfect plan for their needs just to get it over with.
Because EIS Census & Enrollment Intake enables streamlined processes that make benefit sign-up easier, employees are more likely to carefully choose the best coverage. This helps increase enrollment rates and can drive up sales of new voluntary benefit products.
Providing More Personalized Coverage Options
With the well-designed integration enabled by EIS Census & Enrollment Intake, insurers can use the most up-to-date member data across all their product lines to automate personalized benefit offerings and upsell additional products.
For example, enrollment reminders for employees who’ve recently gotten married or had a child can include details on relevant ancillary benefits (accident, illness, term life, etc.) and encourage workers to add spouses and dependents to their plans.
Streamline benefits admin
EIS Census & Enrollment Intake Overview
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