Discover how EIS transforms insurance with truly customer-centric data storage. Learn how CustomerCore unifies data by customer record—not policy—drastically improving the customer experience. This document breaks down how it works and why it’s a game-changer for insurers.
Why EIS?
Embrace ambition. Leave limits behind.
For EIS, empowering ambitious insurers is the driving force behind our cloud-native SaaS platform. We help you connect awe-inspiring ecosystems that enable optimal operational efficiency across key functions: policy creation and administration, claims management, and billing. Use EIS OneSuite™ to boost efficiency, scale growth, and stand out against competitors with innovative, customer-centric products.
I think we’ve got one of the best platforms in the market, and I mean that both in terms of the technology, but also people and culture.
Break the chains of legacy tech & unlock new growth opportunities
Let’s say you’re an insurer with your finger on the industry’s pulse and your eyes on the future. You want to meet customers’ demands for greater personalization and rich digital experiences — except you’re stuck in the mud because of outdated core systems.
Adding new point solutions on top of legacy core systems isn’t the answer either. Integrating new software with old cores requires time-consuming hard coding, and the resulting connections don’t allow effective data fluidity. This patchwork approach may never lead to the operational efficiency and digital-first customer-centricity you’re looking for.
Future-proof EIS coretech uses open architecture, seamless integration, and cloud-native flexibility to free insurers from the shackles of legacy core systems. It’s the ideal foundation for a versatile, scalable, and innovation-forward insurance ecosystem that can help maximize every customer’s value while effectively meeting their needs.
What sets EIS apart?
Cloud-native infrastructure
Power your operations and products with coretech that’s built for maximum effectiveness in the cloud, rather than modern legacy cores that are merely cloud-hosted and don’t offer the same flexibility.
Open API framework
Ditch the complications and restrictions of hard-coded integration. Build unique ecosystems via seamless API-based integration with EIS applications, internal systems, and third-party solutions.
MACH Architecture
Leverage microservices-based application frameworks alongside open APIs, cloud-native infrastructure, and highly customizable front-end UI to craft a powerful future-proof platform.
Fast-paced innovation
Enable real-time updates to your core products and stay ahead of the competition.
Reduced risk & complexity
Simplify your coretech stack with our single platform instead of a multi-system patchwork.
Smooth deployment
EIS experts and our trusted implementation partners help you deploy our technology efficiently and effectively.
Complete customer-centricity
Empower your organization to provide the personalized experiences and digital-first convenience that today’s insurance customers expect.
“Collaborating with EIS, we were able to leverage their cloud-based coretech to provide our customers with a highly personalized workplace benefits experience.”
Drew DiGiorgio
President and CEO, Wellfleet
Bust the industry myths
Legacy insurance tech was dominant for years — leading to some conventional wisdom that EIS had to disprove. Let go of these outdated ideas and become a more effective, forward-thinking insurer.
Conventional Thinking
“A heavy focus on policy management will ensure you get ahead.”
Truth
The policy-centric approach isn’t right for today’s insurance market and will only grow more ill-suited with time. EIS coretech supports customer-centric operations and product development to give you the serious competitive edge you need.
Conventional Thinking
“The highly regulated insurance industry will be slow to respond to digital disruption.”
Truth
Ambitious insurers have already started their digital transformations and reaped the benefits of doing so. Our digitally native SaaS platform can ensure your business is set up for success in the near and long term.
Conventional Thinking
“You need custom code and complex integration to build and upgrade innovative insurance offers.”
Truth
EIS OneSuite™ enables low-code/no-code integration to support market-beating innovation.
Conventional Thinking
“Our concerns about data security are too great for us to consider adopting cloud-native coretech.”
Truth
EIS solutions feature best-in-class cloud security features to protect your customers’ personally identifiable information and other sensitive data.
Conventional Thinking
Truth
It’s truer to say that legacy core systems are too costly in the long run not to replace. With EIS OneSuite, our team and our trusted partners work hard to make implementation a smooth (and affordable) experience. Meanwhile, the coretech’s cloud-native deployment and enablement of smart automation help you reduce data storage costs and eliminate time-consuming manual processes.
Lead the way into a new era of insurance
Insurers hoping to not merely survive but thrive in a rapidly evolving industry must embrace the rise of customer-centricity — and that’s not possible with outdated core systems and a hodgepodge of barely integrated applications. EIS coretech empowers you to develop, deploy, and reliably manage effective products and services to meet evolving customer demands and market shifts — along every step of the insurance value chain.
- Seamless integration, unmatched data fluidity, and cloud-native open architecture give you the right foundation for market-defining innovation, a stronger focus on customer service, and operational efficiency that benefits your bottom line.
- Create product offers tailored to your audience’s unique needs, ranging from customized coverage bundles to policies sold alongside non-insurance products.
- Digital distribution helps you reach customers through their touchpoints of choice, whether via direct, indirect, hybrid, or embedded selling.
- Expand your business freely into new lines and new markets to capture a greater market share and run circles around your competition.
Want to know more?
Product Overview
Complete operational oversight
Take control of critical processes across all business lines with EIS Platform™ (the foundation of EIS OneSuite). Learn how the solution enables you to deploy business rules, build responsive UIs for all user groups, build and manage automated workflows, leverage analytics for performance or market analysis, and more.
PRODUCT OVERVIEW
Comprehensive customer-centricity
Maximize the value of the customer and improve their insurance experience with the data management and event-driven architecture of CustomerCore™ (the core of EIS OneSuite alongside EIS Platform). Create meticulously detailed customer data profiles, deliver event-driven, personalized marketing campaigns, and empower everyone in the customer value chain (brokers, agents, customer service agents, etc.) with user-specific portals to streamline interactions.
Product Overview
Efficient claims processing, analysis, and management
Bring smooth-running efficiency to the claims lifecycle and position yourself to fight claims leakage with the one-two punch of ClaimCore® and ClaimSmart™. Automated pre-built (but customizable) workflows in ClaimCore ensure that typical filings move through the claims lifecycle with as few manual tasks as possible. Meanwhile, ClaimSmart uses advanced machine learning and a unique scoring system to assess the risk of every claim right at the intake point and help minimize leakage.
Product Overview
Intuitive and holistic policy administration
Accelerate the policy lifecycle and eliminate burdensome inefficiencies with PolicyCore®. From the versatile policy creation options in Product Studio to the premium calculation, pricing, and risk assessment tools in Rater, PolicyCore empowers insurers to create, deploy, and manage standout policy solutions for customers and brokers alike.
Product Overview
Streamlined end-to-end billing
BillingCore® enables carriers to make the billing process as straightforward and painless as possible for their customers, internal financial staff, and brokers. Support for robust automation, multiple billing and invoicing modes, a variety of customer payment methods, and efficient reconciliation features give insurers the power to shape billing cycles as they see fit. BillingCore also grants brokers easy access to billing cycle data for their policies of record and efficient payment features for their commissions.